Α) Accessing the System
  1. In order to create a new “Beneficiary” user account the beneficiary must first complete the appropriate application form available in under the link “Create new Account (Beneficiaries)”.
    In order to create a new user account for a Managing Authority the applicant must contact the MIS Office designated to the user’s organization.
    In order to create a new user account with global privileges (Certification Authority, Auditing Authority, National Coordination Authority, Monitoring Authorities) the applicants must contact the MIS Support Service (Y OPS).
  2. Users already registered in previous releases (2014-2020, Recovery Fund etc.) remain active during new release of MIS/ERGORAMA 2021-2027 without re-applying for registration. The username remains the same but the account needs enhancement with grants to PA 2021-2027 by selecting “User Profile 2021 - 2027” form from the Portal.
  3. Attention: The activation e-mail may, in rare cases, be directed to the recipient’s JUNK folder (instead of INBOX) if blocked by unsuitable mail settings. It is recommended to check these mail folders until you have received the desired mail item. Upon accessing the new application ( for the first time you may be required to (re-)define your personal password to be used henceforth in combination with your user name. The password change can be activated by accessing “Change Password” from the User icon in Portal.
    In case of problems please contact the MIS Office of your Managing Authority. For contact information click HERE.
  4. In case of a new potential Project Beneficiary (not included in the system) please complete the organization information in the appropriate application form (xls) and submit it to the Managing Authority.
Β) Technical Information & Specifications
1. The new release of OPS/NSRF ERGORAMA can be accessed through and is certified for full compatiblility under the following Standard Operating Environment:
  • MS-Windows 7 or later on a 32-bit or 64-bit compatible PC connected to the Internet; the newer release for 2021-2027 is certified for Windows 10
  • Main memory (RAM) 2 GB minimum (recommended 4 GB or higher)
  • Google Chrome web browser (recommended current releases)
Browser settings must heed the following rules:
  • Allow pop-up windows (pop-up blocker set to OPP)
  • Some applets, plug-ins, add-ons or filters may interfere with the proper operation of NSRF/Ergorama and must be disabled on the browser or network (specific to user environment)
Contemporary JavaScript applications are largely compatible with most web-compatible workstations. As a result the Ergorama platform is accessible from any environment which complies to the specifications below:
  • Any current web browser (e.g. Microsoft Edge, Mozilla Firefox, Opera etc.)
  • Any Operating System that can support such browser.
  • Any workstation with Internet connection and with sufficient resources (processor, RAM etc.) as outlined above.
Installers/users however should acknowledge that there may be slight differences in display and operation from environment to environment and must use their chosen workstation at their own risk.
2. For a proper logout it is recommended to first disconnect (exit) all OPS tabs/sub-apps (active browser tabs) before exiting the main internet portal.
3. Finally, it is recommended to regularly clean up the temporary browser storage by running the “Clear Cache” command with the “All Time” option followed by restarting the Browser. Other directions of use can be found in the “General Help and Instructions” on the Internet Portal main display.